Getting the best from your Non-Exec Director

Chris Ray • 27 October 2021
Getting the best from your NED

Are you already or considering using the skills, experience, and personality of a NED (“Non-Executive Director”)? In small and medium-sized businesses, a NED was probably recommended to you, you’ve heard about, or it’s a role that you’ve seen work well in similar businesses to your own. In principle they’re a fantastic addition to your board and there are numerous third parties that avidly promote their usage.


But simply having that gravitas around your board table isn’t enough to transform the fortunes of your company. Too often we see NEDs working with companies with the best of intentions, but those companies aren’t getting the best from them.


In this article, we’ll give board members and company owners in SMEs five critical areas to consider getting the best out of their NEDs which should contribute to the success of your business.


What is a NED?

In the UK, a common misconception is that a NED is somehow different to an executive director of a company. Whilst a NED is often unable to commit the same level of time or attention to their company, they do still have the same legal and fiduciary responsibilities as their executive counterparts. And critically the same personal liabilities and risks. Keep that in mind as we go through this guide, since it’s a principal that’s going to be the foundation of the relationship with your NED.


If you don’t, you’re going to have an asymmetry of risk and incentive between the executive directors and the NEDs. It’s this asymmetry that you need to use to your benefit.


Sadly, we’ve seen too many NED relationships not work out. Not because either party was somehow incompetent or malicious, rather that the relationship wasn’t structured in the correct way to get the best out of each other.


Don’t fall into the trap of thinking that by simply having a business wizard around the place for a day a month will naturally bring success. Success won’t come passively. Use these tips to structure your relationship properly and you will both start feeling the benefits.


1. We all need managing

A key feature for us in any business, but particularly important in a SME... we all need managing.


You cannot allow any one person to deviate from the company goals and go lone wolf. Whether you are at the board table or cleaning the toilets, nobody can go off and do their own thing without agreement from the rest of the team. The smallest amount of wasted or negative energy in a SME can be incredibly destructive.


The directors are feeling the daily pain and the pleasure of running/owning the business. You need to ensure that your NED is entirely aligned.


You need to find a structure by which you can manage your NED. This may be via the monthly board meeting, one of you may take direct line management responsibility, or another NED may choose to manage them. Your NED may have other good suggestions too.


It’s also vitally important to understand from the outset what happens in the event of underperformance in the NED. Just because the NED has been successful before in a previous role, doesn’t mean that will automatically translate to your business. If it doesn’t work out, you need to have a system in place to detect and address underperformance quickly as you would any other employee in your company.


2. Objectives

You shouldn’t assume that the very presence of a NED will guarantee business success. This is a common mistake, so please don’t fall into this trap.


You need to put careful thought into what you want back from your NED. If you can’t answer this question satisfactorily, then you should reconsider a NED appointment. You may have a different set of problems that you are hoping will go away by surrounding yourself with successful people. That probably won’t work.


Agree and write down very clearly what the objectives of the NED need to be and why they are important to you. If there is any misunderstanding or disagreement, this is the perfect time to resolve it. The worst time is when something has gone wrong and people are staring at each other around the board table.


Once you’ve agreed and established your NED’s objectives, you then need to make sure that you are assessing their performance against those objectives on a regular basis. This can seem difficult, especially when your NED has had significantly more business success than you or if they are older. But it’s a great way to ensure you’re all working together for the betterment of the company. Your NED should enjoy the challenge and be proud to promote their personal brand by continuing to be associated with success in more companies.


Find a structure that works for you both. Maybe consider using something as simple as a 30/60/90-day plan.


Too many companies are disappointed that their NED didn’t open up their network of contacts to the sales teams or provide warm intros to prospects. After it’s all gone wrong is too late for getting upset that this didn’t happen. Did you target and manage the NED to do this in the first place?


3. Service Contract

It’s our view, that NEDs should always be signed up to a Director’s Service Contract. It’s common in SMEs for there to be no paperwork in place for the NED. All that happens is the NED submits a monthly consultancy invoice with a bit of itemisation on what they’ve done if you’re lucky.


This is too informal.


Speak to a solicitor to write you a simple contract for your NED which should broadly link back to the objectives you have now agreed.


The process and theatre of both parties putting pen-to-paper will reinforce the seriousness of the NED’s work. Seeking their signature will confirm their commitment to you and the company.


If at any time there is a reluctance to sign that contract, consider that a warning sign that the NED may not be fully committed.


4. Remuneration

When you’re negotiating what to pay your NED, make sure you link their remuneration to their required performance objectives. We’re of the view that no matter how tight cash is in your company, you need to pay your NED something. A good corporate solicitor can advise you on how to pay them linked to overall financial performance.


By attaching “value” to the relationship, your NED should then feel the obligation to work for it.


We regularly see NEDs that turn up (normally because they’re a shareholder), are paid nothing, ask a lot of distracting and time-consuming questions at the board meeting then disappear for another month. What this has likely been is a waste of everyone’s time that you can’t afford.


By being paid, your NED needs to understand the cost to the business and the corresponding value they are expected to deliver.


A lot of retired businesspeople on the NED circuit also complain about recent personal tax changes. Where things like IR35 have somehow restricted their ability to be a NED. This should be a massive red flag to you. Get your NED on payroll as an employee, not a consultant. They will likely be disadvantaged in respect of personal tax, but if you can structure their remuneration appropriately then it should trump any tax concerns in the long-run.


5. Statutory Directorship

To support the seriousness of your NED’s role, require them to become a statutory director (or create a formal journey where they very quickly become a director after an initial probationary period).


Company law technically does not distinguish between executive and non-executive directors. It's a common misconception that NEDs are somehow protected from investigation and personal liability after insolvency, gross negligence, fraud, criminality etc... they're not.


Use the risk of personal liability to your advantage as part of the suite that you need to share in the responsibility for running the company well. It also allays any confusion around “shadow directorships”.


You can also use the publicity of getting them on Companies House as content for your social channels.


Conclusion

In principle, NEDs should be a fantastic part of your company’s overall make-up. They can help you achieve your goals quicker, improve your governance, and potentially guide you with advice you wouldn’t have worked out on your own.


Whilst the term “strategic board advisor” has gained increasing popularity recently, this is always a big warning sign for us.


Often it’s a relationship that can be started with the best of intentions, but frequently gives inappropriate people an easy mechanism to collect consultancy fees from a company. They may not have the right skills, put in the requisite effort of feel the downside of underperformance. It often ends in disappointment, broken relationships, and destroyed value.


A thoughtful and well-structured NED appointment should address this.


If you’re considering appointing a NED or you want to discuss your board structure, our leadership consultants are on hand to discuss your unique situation. Book an initial free consultation with us here or email us directly info@branta.co.uk

A picture of a Househam Air-Ride Sprayer driving across a stubbly field
by Chris Ray 14 April 2025
Why a connected-party sale preserved value, protected jobs and gave a struggling manufacturer a new lease of life
by Chris Ray 31 March 2025
What's going on? If you’ve been watching the news or even just your cost of importing parts or raw materials, you’ll know that things are getting… spicy. The Dollar has taken a knock, the Pound is holding strong (for now), and the Euro is nervously watching from the sidelines. This is no ordinary market flutter — it’s the prelude to what’s being dubbed “Liberation Day,” thanks to the Trump administration’s announcement of sweeping new tariffs. So, what does it mean for you, the UK business owner? Let’s break it down. The Tariff Trouble: What’s Triggered It? Over the weekend, Donald Trump confirmed the US will impose reciprocal tariffs on all countries, effective 2nd April. That includes the UK, EU, Canada — the lot. Markets reacted quickly and nervously. The US Dollar index slipped for the third day running, while Sterling held relatively firm and even gained ground on the Dollar and Euro. Tariffs are set to hit EU car exports first, with a flat 25% on any vehicle not made in the USA. The EU has already promised retaliation. So, we’ve got: A potential full-blown trade war brewing. Worries about global inflation returning. Investors pulling back from risk. UK and EU exporters in the crosshairs. How Currency Is Moving – And Why It Matters USD : Investors are ditching the Dollar. Why? Because tariffs risk economic growth and may force the Fed to hold off further rate hikes. The greenback has lost ground against both the Yen and Sterling. GBP : The Pound is surprisingly stable. Prime Minister Starmer’s “productive talks” with Trump didn’t prevent the tariff threat, but Sterling has remained above 1.29 against the Dollar and 1.19 against the Euro. EUR : The Euro has crept up slightly — mostly because the Dollar is wobbling. But with Germany heavily reliant on car exports to the US, this trade standoff could hit the Eurozone economy hard. To add fuel to the fire, the ECB just cut interest rates by 25bps, and may need to go further. What Does This Mean for UK SME Owners? If you’re importing goods priced in USD or exporting to Europe, the FX markets are going to start affecting your margins — if they haven’t already. Let’s take a couple of examples: Importer of electronics or components from China or the US : The weakening Dollar might look helpful — goods priced in USD cost less in GBP. But beware: tariffs could push base prices up. Exporter of UK-made machinery to Germany : The Euro’s wobble could make your goods relatively more expensive in Europe, even before EU retaliation hits confidence and demand. Don’t Panic — But Do Prepare This isn’t a time to bury your head in the sand. You don’t need to be a currency trader to manage FX risk — but you do need to be aware. Here are a few practical steps to consider: Review your foreign currency exposure : Which contracts, invoices or suppliers are USD or EUR-denominated? Talk to your bank or FX provider : Ask them about forward contracts or hedging tools. Scenario test your pricing : How sensitive are your margins if GBPUSD hits 1.25 or EURGBP shifts to 1.10? Watch out for knock-on effects : Global inflation, slower growth, tighter credit — it all filters down to SME trading conditions. The Bigger Picture We’re heading into a volatile Q2. The FTSE 100 dropped nearly 1% on Monday, and financial stocks are feeling the squeeze. Risk appetite is down. This isn’t just a blip — it’s policy-driven turbulence, and it could persist well into summer. UK SMEs — especially those in manufacturing, import/export, or with international supply chains — should keep close tabs on currency movements and trade policy headlines. Self-Test: What Should You Be Asking Yourself? How much of my revenue or cost base is exposed to USD or EUR currency movements? Have I reviewed my pricing strategy in light of recent FX volatility? Am I using any FX tools to hedge risk, or am I leaving it to chance? What would a 5–10% swing in either direction do to my cash flow or profitability? Final Thoughts It’s tempting to assume that trade wars and currency swings are for the “big boys” to worry about. But for many SMEs, this sort of disruption can mean the difference between hitting your profit targets or missing them entirely. At Branta, we help businesses like yours navigate financial uncertainty, structure for resilience, and plan for sustainable growth — even in volatile conditions. If you’d like a no-obligation chat about your FX exposure, debt refinancing options or M&A strategy, give us a ring . We speak fluent SME.
by Chris Ray 25 March 2025
Branta supported a Hampshire-based BCorp haircare manufacturer, in achieving a successful strategic sale after a previously stalled process. This case study outlines how Branta structured the outreach, managed buyer interest, and helped deliver the right exit for the business and its shareholders.
24 March 2025
Introducing Our New Series: “Global Markets & FX” As part of our ongoing commitment to helping UK SME owners navigate the financial landscape with clarity and confidence, we’re launching a new type of blog post. Each week, we’ll deliver a concise, jargon-free summary of global economic events that may influence foreign exchange (FX) markets — and, by extension, your business. Whether you’re importing machinery from Germany, exporting craft gin to the US, or simply trying to manage your overseas supplier contracts, FX fluctuations matter. And understanding what’s driving those movements can give you a real edge. This Week in Brief The US Dollar remains strong amid confusion over President Trump’s looming reciprocal tariffs. The Pound is holding firm , but the UK Spring Statement on 26 March could shift sentiment quickly. The Euro retreats , as EU braces for the economic impact of a US-EU tariff clash. Let’s break it down and look at what’s driving the numbers — and what it could mean for your business. ๐Ÿ‡บ๐Ÿ‡ธ US: Trump’s Tariff Tensions Rattle the Fed The US Dollar Index remains above 104, showing sustained strength. But behind that steady number is a volatile political situation. President Trump’s proposed reciprocal tariffs — set for an announcement by 2 April — have markets guessing. Will it be a broad-based tariff hike? Or something more targeted? He hinted at “flexibility”, but few are reassured. The Federal Reserve, understandably, seems as baffled as the rest of us. Fed Chair Jerome Powell admitted: “It’s just… really hard to know how this is going to work out.” The Fed’s main concern? That trade tensions will fuel inflation while weakening growth — a nasty combination that’s difficult to manage with interest rate policy. They’ve cautioned that sudden shifts in market sentiment could spook global capital flows. What this means for SMEs: If you’re buying from US suppliers or have customers paying you in dollars, the strong USD could squeeze margins. On the flip side, UK exporters may become more competitive in the US market if sterling stays weaker. ๐Ÿ‡ฌ๐Ÿ‡ง UK: Steady for Now — But the Spring Statement Looms Sterling has been surprisingly stable. GBP/USD is sitting around 1.2950, and GBP/EUR has moved back above 1.19. This is largely down to the Bank of England’s decision to hold interest rates — but not without some internal drama. Key takeaway? Catherine Mann has pivoted away from the dovish camp, suggesting that further rate hikes aren’t totally off the table. But, much like their US counterparts, BoE officials admit they’re unsure how US tariff policy will ripple through global trade and affect UK inflation and growth. The Real Test: Chancellor Reeves’ Spring Statement (26 March) UK public finances are on a knife edge. With borrowing costs rising, Reeves is likely to announce tough decisions — either cuts, taxes, or a blend of both. Most analysts expect tax rises later in the year unless there’s a surprise surge in UK growth. This week is also packed with UK data: Wednesday: CPI & RPI inflation figures Friday: Retail sales and GDP data What this means for SMEs: If you’re operating on thin margins, watch out. Rising interest costs or inflation-linked supplier pricing could force tough choices. Also, any hint of tax hikes could weigh on business confidence — or bring forward investment decisions. ๐Ÿ‡ช๐Ÿ‡บ Europe: Tariff Talk Hits the Euro The Euro dropped back below $1.085 after a brief rally, thanks to comments from ECB President Christine Lagarde. The trigger? A 25% US tariff on EU goods could shave 0.3% off Eurozone growth in year one — and 0.5% if the EU retaliates. Her message was blunt: there would be a short-term hit to output, but inflationary effects wouldn’t last — meaning the ECB sees little reason to raise interest rates in response. ECB board member de Galhau even suggested they may cut rates further , underlining the different trajectory compared to the US. Key Data This Week: Eurozone PMIs: Watch for business confidence across France, Germany, and the broader region. Inflation: France and Spain will report this week. Germany’s IFO and unemployment data will offer further insight into Europe’s industrial powerhouse. What this means for SMEs: If you rely on imports from the EU — or sell into it — the falling Euro could impact your pricing models. It’s also worth keeping an eye on sentiment: lower confidence in Germany often sets the tone for wider EU demand. What Should UK Business Owners Do Now? FX movements often feel like background noise — until they hit your bottom line. With tariff uncertainty, differing interest rate paths, and political unpredictability, it’s more important than ever to build resilience. Here are a few simple ideas: Review your FX exposure – both incoming and outgoing payments. Talk to your accountant or adviser about whether forward contracts could protect your margins. Keep an eye on data drops (like CPI, GDP, and PMIs) to anticipate volatility. Self-Test: Is Your Business FX-Ready? Ask yourself the following: How much of my revenue or cost base is exposed to foreign currencies? If the GBP were to move 5% against the USD or EUR, how would that affect my margins? Do I have any contracts that lock me into specific exchange rates or payment schedules? Am I regularly reviewing FX risk with my finance team or adviser? Final Thoughts We’ll be back next week with another round-up. Think of this series as your Monday “heads-up” — a quick scan of what’s happening around the world, and how it might ripple through to your business here in the UK. If you’d like to speak to us about FX strategy, hedging options, or broader financial planning, we’re always here to help.
Dollar bills scattered haphazardly to show the foreign currency that UK companies may trade in
by Chris Ray 5 March 2025
Foreign exchange (FX) is an essential part of doing business internationally, but for many SMEs, it’s also a source of unnecessary cost and risk. Many businesses assume they’re getting a good deal from their bank or FX provider, without realising that hidden fees, unpredictable margins, and inflexible contracts could be eating into their profits. At Branta, we help SMEs take control of their FX strategy—reducing costs, improving certainty, and freeing up working capital. This article explores the common pitfalls of FX transactions and how businesses can optimise their currency dealings for better financial outcomes. The Problem: Hidden Costs and Missed Opportunities in FX Most SMEs don’t have full visibility over the costs of their FX transactions. A key driver of these costs is the dealer profit margin —the amount added to the exchange rate by banks and brokers before they sell currency to you. Many FX providers vary this margin from transaction to transaction , making it difficult to predict costs. This margin is technically known as the spread —the difference between the price at which they buy currency and the price at which they sell it to you. For example: If the market exchange rate for GBP/USD is $1.22 and your bank sells you USD at $1.18 , the difference ( $0.04 per £1 exchanged ) is the spread . That may not seem like much, but on a £100,000 trade , this difference amounts to £3,389 in additional cost . Beyond spreads, many businesses also pay: Deposit requirements for forward contracts – Many providers demand an upfront deposit (5-10% of the total trade) to secure a future exchange rate, tying up cash unnecessarily. Foreign payment fees – Banks often charge between £10-£25 per international transaction , which adds up over time. Lack of FX strategy support – Many businesses make FX decisions without expert guidance, leading to higher costs and increased risk. These hidden costs can result in thousands of pounds in unnecessary FX expenses every year . The Solution: A Smarter FX Strategy At Branta, we help businesses improve cash levels by fixing dealer margins , eliminating fees , and introducing strategic FX planning . Here’s how: 1. Securing a Fixed, Narrower Margin on FX Transactions Rather than accepting fluctuating FX costs, businesses can fix a transparent , lower dealer margin , ensuring they always know what they’re paying. Client Case Study: UK Food Manufacturer Our client was unknowingly paying dealer margins ranging from 0.5% to 2% , meaning the cost of their FX transactions varied unpredictably. By securing a fixed , lower margin , they gained certainty over their FX costs and eliminated unnecessary price fluctuations. client Example: Consumable Product Manufacturer Using a High Street Bank for FX Our client assumed they were getting competitive rates by booking FX directly with their high-street bank. However, an analysis of their trade confirmations revealed they were overpaying by £10,000–£15,000 per year due to inconsistent margins. By switching to a provider offering fixed , lower FX margins , they locked in certainty and improved their profit margins. 2. Zero-Deposit Forward Contracts Many businesses use forward contracts to protect against currency fluctuations by locking in an exchange rate for future payments. However, most FX providers require an upfront deposit (often 5-10%), which can tie up tens of thousands of pounds in working capital . Client Example: £500,000 Forward Contract Facility Our client needed to secure USD payments for their suppliers. Their previous provider required a 3% deposit on forward contracts , meaning £15,000 was locked up unnecessarily. By switching to a zero-deposit forward contract , they freed up this cash while still protecting their future FX rates. Client Case Study: Importer Making USD Payments A business making USD payments 2-3 times per year was using a major bank that charged a 3% dealer margin plus a £25 settlement fee per transaction . For a $50,000 purchase , they were paying: Bank rate at $1.18 = £42,372 Alternative provider rate at $1.21 = £41,322 By switching, they saved £1,050 per transaction and avoided settlement fees altogether. Over a year, these savings added up to £3,000+ , simply by improving their FX setup. 3. Strategic FX Guidance and Market Insights Many SMEs navigate the FX market alone, making costly decisions based on guesswork. Having access to a dedicated FX expert can help businesses: โœ… Time their FX trades better with market insights โœ… Set budget rates to protect against unexpected currency movements โœ… Use hedging strategies to reduce FX exposure client Example: Timing a Large USD Purchase A UK business needed to buy £120,000 of USD for upcoming payments. Instead of blindly trading on the day, they worked with their new FX trader to lock in a competitive rate before the market moved against them—potentially saving thousands. 4. Eliminating Foreign Payment Fees Many businesses are unaware that their bank is charging fees on every international transfer. With the right FX provider, these costs can be completely removed . client Example: Spot Trade Savings Our client purchasing USD and CNH from a major bank was consistently overpaying due to inflated margins. A review of their trades showed: £725 saved on a $70,850 trade £44 saved on a CNH 39,500 trade £31 saved on a $4,100 trade Even small differences in the FX margin quickly add up. For businesses making regular FX payments, these hidden costs could amount to tens of thousands of pounds annually . How Much Could Your Business Save? By reviewing their FX strategy, SMEs can often recover thousands of pounds per year . Real-world examples include: EUR purchases: €3.1m per year → Estimated savings: £10,400 per year Deposit savings on forward contracts → £33,000 released back into the business USD purchasing strategy savings → £1,050 per transaction These savings don’t include additional non-financial benefits such as improved planning and risk management . Are You Getting the Best FX Deal? To find out, all we need is three recent FX trade confirmations from your current bank or FX provider . We will: โœ… Analyse your current dealer margin and fees โœ… Show you exactly how much you could save โœ… Offer a simple transition to a better FX solution This review is free and without obligation , but could reveal thousands in hidden savings for your business. Self-Test: Is Your FX Strategy Costing You Money? Do you know the exact dealer margin (spread) you are paying on FX transactions? Are you required to pledge a deposit for forward contracts? Do you pay foreign transaction fees on international payments? Do you have a dedicated FX expert to help guide your strategy? If you’re unsure about any of these, it might be time to review your FX setup. ๐Ÿ’ก Contact Branta today to explore how we can help you cut FX costs and gain certainty over your currency transactions.
by Chris Ray 27 February 2025
When a family found themselves tasked with unwinding their late father’s business interests, they faced a maze of financial and commercial challenges. The estate was entangled in a mix of assets, debts, and regulatory complexities that required careful navigation to achieve a successful exit. Branta was brought in to advise and guide them through this process, ensuring that they could realise value efficiently while mitigating risks such as insolvency, penalties from lenders, and asset sales at under value.
Open Brix's logo
by Chris Ray 17 December 2024
Branta Advisory proudly facilitated the successful acquisition of Paragon Scheme Management Services by Open Brix. Our independent evaluation ensured compliance with regulations, safeguarded 60 jobs, and preserved operational value in a complex transaction.
Nighttime view of Londonโ€™s Canary Wharf skyline reflecting over the River Thames
by Chris Ray 6 December 2024
Navigating Longer Timelines, Strategic Opportunities, and ESG Considerations in a Complex Deal Landscape
Porsche Taycan in a showroom, representing high-value depreciating assets.
by Chris Ray 28 November 2024
Shocked at the current value of your EV? How rising interest rates and economic recalibration are reshaping the value of capital assets — and what it means for businesses and investors.
Construction crane towering against a vibrant sky, symbolising resilience and ongoing challenges in
by Paul Edwards 26 November 2024
The construction industry is battling rising costs, tight margins, and increasing insolvencies, with even major players feeling the strain. What’s behind the turmoil, and is recovery within reach? Explore the challenges and opportunities shaping the sector’s future.
More posts